Cultural Competence

Cultural competence is an integral part of CCSI's services and is critical to helping our customers engage with diverse populations, deliver effective services and achieve intended outcomes. CCSI is recognized for our cultural competence leadership at the state and national levels, and our staff has created the tools and supports needed to help organizations at any stage of their development. We assist our customers in understanding, developing and implementing culturally competent practices and programs, including incorporating cultural competence considerations into system and program planning, laying the foundation for examining current practices and conducting specialized education and training.
 

The Prevention, Access, Self-Empowerment and Support (PASS) Program

P.A.S.S. is an innovative, curriculum-based, statewide prevention program that works with teens who experience challenges in their daily lives, or whose parents are seriously and persistently mentally ill. Participants report having emotional issues revolving around building and maintaining relationships; anger management; feelings of frustration; distraction; lack of self-control; poor decision making; inability to finish tasks and an overall lack of focus. The therapist data indicates that some of the participants have serious challenges with aggressive, suicidal and/or self-destructive behavior and substance abuse.

Learn More about P.A.S.S.

2013 PASS Graduation - Story and Photos

LENORA REID-ROSE

LENORA REID-ROSE

Director – Cultural and Linguistic Competence

With more than two decades of experience in the behavioral health field, Lenora has served as a consultant and educator at the state, regional and national levels. She has extensive expertise in developing and implementing cultural competence assessments, training initiatives, and programs - helping agencies understand where they are on the continuum of cultural competence and then identifying critical changes in policy, practice, education and training needed to support continued progress...Read More

Cultural Competence Webinars

Me... You... We... Us: Cultural Competence, Health Literacy and Community

CCSI’s Director of Cultural Competence and Diversity Initiatives, Lenora Reid-Rose, MBA, provided important information about the development and implementation of culturally competent practices as a way to improve outcomes in our transforming Behavioral Health managed care system. Her presentation had a strong focus on effective strategies for community engagement.

Presenter: Presenter: Lenora Reid-Rose, MBA, Director of Cultural Competence, CCSI

Date and Time: 12/16/2015 12:00:00 AM

Watch Now

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The Democrat and Chronicle

Federal Building evacuated after suspicious package found

Published: Tue, 19 Mar 2019 11:16:37 -0400
Roads in the area will be closed until further notice.
      
 
 

Morgan Management alleged fraud conspiracy triples to $500 million with guilty plea

Published: Tue, 19 Mar 2019 08:20:59 -0400
In his guilty plea, Patrick Ogiony added six Rochester area apartment complexes to the fraud case engulfing Robert Morgan's real estate empire.
      
 
 

One clear day since late October? Snowfall didn't stand out this winter but gloominess did

Published: Tue, 19 Mar 2019 12:50:09 -0400
Astronomical spring starts Wednesday and Rochester's "real" spring is starting too, leaving a long, average winter in the rear-view mirror.
      
 
 

'It doesn't make any sense': Webster homeowners, town at odds over drainage issue

Published: Tue, 19 Mar 2019 06:17:14 -0400
The Town of Webster wants to use eminent domain to settle a dispute between neighbors over a drainage problem.
      
 
 

Family feud at Red Lobster in Henrietta sends one to hospital

Published: Mon, 18 Mar 2019 14:17:10 -0400
Two cousins got into a fight over their meals, injuring a customer sitting near them.
      
 
 

The Washington Post

The Health 202: Obamacare plans face lawsuits over erroneous doctor directories

Published: Tue, 19 Mar 2019 07:32:11 EDT
It's a consistent problem.

The Health 202: Democrats are taking their turn using 'Mediscare' as a political tactic

Published: Mon, 18 Mar 2019 07:56:38 EDT
A new ad campaign kicks off this week.

Clearing the air about e-cigarettes, vaping, nicotine and health

Published: Mon, 18 Mar 2019 14:00:00 EDT
‘Less harm does not mean harmless,’ especially for teen users.

‘Kensington Blues’ gives devastating picture of drug addiction in Philadelphia

Published: Sat, 16 Mar 2019 07:00:00 EDT
“This exhibition is a call to action,” creator and photographer Jeffrey Stockbridge says.

The Big Number: 17.7 million cosmetic surgeries, procedures were done in 2018

Published: Sat, 16 Mar 2019 14:00:00 EDT
That was an increase of more than a quarter-million of them from the year before.

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