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Navigator Program

The Navigator program provides one-on-one assistance for enrolling in health insurance

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Poverty Simulations

This powerful exercise is designed to help deepen the understanding of the challenges of living in poverty.

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PASS Program

Prevention, Access, Self-Empowerment and Support

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Swimming Through Alphabet Soup

Communication Practices to Navigate any Acronym

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Navigator Program

Poverty Simulations

PASS Program

Center Webinar Series

CCSI provides a broad array of management services and technical assistance specifically tailored to meet the needs of local behavioral health, social and human service departments, state agencies, and community-based organizations in Monroe County, across New York State, and beyond. Core services include:

Our management services provide customers with ongoing support for critical functions including efficient, cost-effective options for performing essential business functions such as project and contract management. By partnering with CCSI, customers gain access to the staff, expertise and tools needed to extend their capabilities and accomplish their goals. Specific services include:

Project and Program Management

CCSI provides customers with the full range of services and support needed for successful project and program management.

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Financial and Contract Management

Financial and contract management services covers the process from beginning to end, from creating the service agreement to confirming contract dollars are used most effectively.

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Service Contract

With a service contract through CCSI, customers receive the staffing and support they need to get programs up and running and keep them operating efficiently.

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Our consulting services brings together a team of staff members with demonstrated expertise in the areas needed to help our customers meet these increasingly complex requirements. CCSI provides specialized technical assistance services including:

Financial Services

Our team works with our customers to provide a wide range of financial officer supports including managing fiscal processes and deliverables.

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Managed Care Readiness Consultation

Our Center team understands the significance of the changes taking place in the State's Medicaid Managed Care Program and can assist customers with assessing their readiness for that transformation.

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Health Information Technology Consultation

We can help your provide a sustainable infrastructure and operational efficiencies resulting in improved practices and increased quality of care for your consumers.

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Cultural Competence

Cultural competence is critical to helping our customers engage with diverse populations, deliver effective services and achieve intended outcomes.

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Fiscal Business Practices

The team’s services cover a broad spectrum of technical assistance including assessing the fiscal performance of an agency, and deploying billing optimization and revenue maximization practices.

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Training and Practice Transformation

CCSI provides training and implementation support on topics designed to help organizations understand, implement, and sustain practices aimed at improving the way care is provided.

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